Refund policy
🔄 BuildifyGo Refund & Cancellation Policy
Welcome to the official BuildifyGo Refund & Cancellation Policy. This policy applies to all digital and creative services we provide, including:
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Website Development & Web Design
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Logo & Branding Design
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SEO Setup & Optimization
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Business Startup & Digital Packages
Because each service involves custom and digital deliverables, automatic refunds are not available once a project has started. Please read our cancellation and refund terms carefully.
❌ 1. Cancellations Before Project Begins
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Full Refund: If you cancel before any work has started, we will refund 100% of your deposit.
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Partial Refund: If planning or research has already begun, a 10–20% service fee may be deducted to cover initial preparation costs.
🔄 2. Cancellations After Work Has Started
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Non-Refundable Deposit: Once work begins, your 50% deposit is non-refundable, as resources and time are allocated immediately.
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Partial Refunds for Full Payments: If you paid in full, you may receive a partial refund (20–40%), depending on how much of the project is completed.
📦 3. Refunds for Completed Projects
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No refunds are provided once a project is fully completed and all deliverables are shared.
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We offer minor corrections or fixes within 14 days of delivery to ensure your satisfaction.
⚙️ 4. Website Care & Ongoing Support Plans
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You can cancel your website care or support plan at any time with 7 days’ notice.
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Prepaid months are non-refundable.
💡 5. Customer Satisfaction Guarantee
At BuildifyGo, client satisfaction is our top priority. If you’re ever unhappy, we encourage you to contact us immediately. We provide:
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Dedicated one-to-one support during working hours
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Up to 2 revision rounds per service (unless otherwise agreed)
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Clear and transparent communication throughout your project
✅ Policy Agreement
By paying your deposit or starting a project with BuildifyGo, you agree to this Refund & Cancellation Policy.
For any questions, please contact our support team via the details on our Contact Page.